Playstation 4 not playing content

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Lucky13
Posts: 2
Joined: Tue Jun 14, 2022 12:38 am

Playstation 4 not playing content

Post by Lucky13 »

I'm having issues streaming to a PS4

UMS shows up fine on the PS4 under Sony's built in Media Player App which is on V4.01, when I click on a media file from my shared folder to play it it just comes up with the 4 Playstation symbols as if it's about to play but nothing happens.

I've left everything as default apart from my shared folder which has an mp4 American dad episode of about 30 mins in it...the file plays fine on my PC when I double click on it

here is the log file below

Code: Select all

15:23:23 INFO  Buffered logging turned OFF
15:23:23 INFO  Verbose file logging pattern enforced
15:23:24 INFO  Starting Universal Media Server 11.0.0
15:23:24 INFO  Based on PS3 Media Server by shagrath, copyright 2008-2014
15:23:24 INFO  https://www.universalmediaserver.com
15:23:24 INFO  
15:23:24 INFO  Build: 9a0b82dd8 (2022-05-25)
15:23:24 INFO  Working directory: C:\Program Files (x86)\Universal Media Server
15:23:24 INFO  Temporary directory: C:\Users\almighty\AppData\Local\Temp\UMS
15:23:24 INFO  Logging configuration file: C:\Program Files (x86)\Universal Media Server\logback.xml
15:23:24 INFO  Logfile: C:\ProgramData\UMS\debug.log
15:23:24 INFO  
15:23:24 INFO  Profile directory: C:\ProgramData\UMS
15:23:24 INFO  Profile directory permissions: drwx
15:23:24 INFO  Profile configuration file: C:\ProgramData\UMS\UMS.conf
15:23:24 INFO  Profile configuration file permissions: -rwx
15:23:24 INFO  Profile name: BIGBOX
15:23:24 INFO  
15:23:24 INFO  Web configuration file: C:\ProgramData\UMS\WEB.conf
15:23:24 INFO  Web configuration file permissions: -rwx
15:23:24 INFO  
15:23:24 INFO  Using database engine version 2.1.212
15:23:24 INFO  Using "medias" database located at: "C:\ProgramData\UMS\database"
15:23:25 INFO  System information:
  OS: Microsoft Windows 10 build 19044 64-bit
  JVM: OpenJDK 64-Bit Server VM 17.0.3 (64-bit) by BellSoft
  Language: English (United Kingdom)
  Encoding: UTF-8
  CPU: Intel(R) Core(TM) i5-6600 CPU @ 3.30GHz with 4 cores
  Physical Memory: 15.9 GiB
  Free Memory: 12.1 GiB
  Maximum JVM Memory: 2 GiB
  Used network interfaces:
  Intel(R) Wi-Fi 6 AX200 160MHz, speed 6 Mb/s
  Intel(R) Wi-Fi 6 AX200 160MHz-WFP Native MAC Layer LightWeight Filter-0000, speed 6 Mb/s
  Intel(R) Wi-Fi 6 AX200 160MHz-Virtual WiFi Filter Driver-0000, speed 6 Mb/s
  Intel(R) Wi-Fi 6 AX200 160MHz-Native WiFi Filter Driver-0000, speed 6 Mb/s
  Intel(R) Wi-Fi 6 AX200 160MHz-QoS Packet Scheduler-0000, speed 6 Mb/s
  Intel(R) Wi-Fi 6 AX200 160MHz-WFP 802.3 MAC Layer LightWeight Filter-0000, speed 6 Mb/s

15:23:25 INFO  Checking shared folder: "G:\Media"
15:23:28 INFO  JNA Library folder set to: "C:\Program Files (x86)\Universal Media Server\win32"
15:23:28 INFO  Loading MediaInfo library
15:23:28 INFO  Loaded MediaInfoLib - v22.03
15:23:28 INFO  Loading renderer configurations from C:\Program Files (x86)\Universal Media Server\renderers
15:23:28 INFO  Enabled 199 configurations, listed in order of loading priority:
15:23:28 INFO  :   Samsung 2021 AU8/AU7/BEA/32Q6
15:23:28 INFO  :   Mirascreen
15:23:28 INFO  :   Samsung 2021 AU9/Q6/43Q7/50Q7
15:23:28 INFO  :   Samsung 2021 NEO QLED TV 8K
15:23:28 INFO  :   Amazon Fire TV Stick Vimu Player
15:23:28 INFO  :   BubbleUPnP
15:23:28 INFO  :   Chromecast
15:23:28 INFO  :   LG OLED
15:23:28 INFO  :   Naim Mu-So
15:23:28 INFO  :   Panasonic AS600
15:23:28 INFO  :   Panasonic AS650
15:23:28 INFO  :   Panasonic BDT220
15:23:28 INFO  :   Panasonic BDT360
15:23:28 INFO  :   Panasonic CX680
15:23:28 INFO  :   Panasonic CX700
15:23:28 INFO  :   Panasonic DX
15:23:28 INFO  :   Panasonic E6
15:23:28 INFO  :   Panasonic ET60
15:23:28 INFO  :   Panasonic GT50
15:23:28 INFO  :   Panasonic GX800B
15:23:28 INFO  :   Panasonic Home Theater (SC-BTT)
15:23:28 INFO  :   Panasonic HZ1500
15:23:28 INFO  :   Panasonic S60
15:23:28 INFO  :   Panasonic ST60
15:23:28 INFO  :   Panasonic VT60
15:23:28 INFO  :   Philips 6500 Series TV
15:23:28 INFO  :   Philips Android TV
15:23:28 INFO  :   Samsung 2021 Q5
15:23:28 INFO  :   Samsung 2021 QLED TV
15:23:28 INFO  :   Samsung EH5300
15:23:28 INFO  :   Samsung Note Tab
15:23:28 INFO  :   Samsung Q7 Series
15:23:28 INFO  :   Samsung QLED 4K 2019+
15:23:28 INFO  :   Samsung Soundbar MS750
15:23:28 INFO  :   Sony Blu-ray (2013)
15:23:28 INFO  :   Sony Bluray BDP-S3700
15:23:28 INFO  :   Sony Bluray UBP-X800M2
15:23:28 INFO  :   Sony Bravia XBR OLED
15:23:28 INFO  :   Sony Bravia XD/XE/XF
15:23:28 INFO  :   Sony Bravia XH
15:23:28 INFO  :   VLC for Apple TV 4K
15:23:28 INFO  :   VLC for iOS
15:23:28 INFO  :   Xperia Z3
15:23:28 INFO  :   Chromecast
15:23:28 INFO  :   Denon AVR-4311CI
15:23:28 INFO  :   Denon AVR-X4200W
15:23:28 INFO  :   Hisense K680
15:23:28 INFO  :   LG Blu-ray Player (BP550)
15:23:28 INFO  :   LG EG910V
15:23:28 INFO  :   LG LCD TV (2014)
15:23:28 INFO  :   LG LM660
15:23:28 INFO  :   LG LS5700
15:23:28 INFO  :   LG UB820V
15:23:28 INFO  :   LG UH770
15:23:28 INFO  :   LG WebOS TV
15:23:28 INFO  :   Onkyo TX-NR8xx
15:23:28 INFO  :   Panasonic DMR
15:23:28 INFO  :   Panasonic TV
15:23:28 INFO  :   Samsung 5300 Series
15:23:28 INFO  :   Samsung 8 Series
15:23:28 INFO  :   Samsung 9 Series
15:23:28 INFO  :   Samsung BD-C6800
15:23:28 INFO  :   Samsung D6400
15:23:28 INFO  :   Samsung D7000
15:23:28 INFO  :   Samsung EH6070
15:23:28 INFO  :   Samsung ES6100
15:23:28 INFO  :   Samsung ES6575
15:23:28 INFO  :   Samsung ES8000
15:23:28 INFO  :   Samsung ES8005
15:23:28 INFO  :   Samsung F5100
15:23:28 INFO  :   Samsung F5505
15:23:28 INFO  :   Samsung F5900
15:23:28 INFO  :   Samsung H4500
15:23:28 INFO  :   Samsung H6203
15:23:28 INFO  :   Samsung H6400
15:23:28 INFO  :   Samsung H6500
15:23:28 INFO  :   Samsung HT-E3 Series
15:23:28 INFO  :   Samsung HT-F4
15:23:28 INFO  :   Samsung HU7000
15:23:28 INFO  :   Samsung HU9000
15:23:28 INFO  :   Samsung J55xx Series
15:23:28 INFO  :   Samsung J6200
15:23:28 INFO  :   Samsung JU6400
15:23:28 INFO  :   Samsung LED UHD
15:23:28 INFO  :   Samsung PL51E490
15:23:28 INFO  :   Samsung Q6 Series
15:23:28 INFO  :   Samsung Q9 Series
15:23:28 INFO  :   Samsung QLED 8K 2019+
15:23:28 INFO  :   Samsung Soundbar
15:23:28 INFO  :   Sony Blu-ray
15:23:28 INFO  :   Sony Bravia EX725
15:23:28 INFO  :   Vizio Smart TV
15:23:28 INFO  :   VLC for Apple TV
15:23:28 INFO  :   VLC for iOS (iPhone 5 or older)
15:23:28 INFO  :   Xbox One
15:23:28 INFO  :   Yamaha R-N303
15:23:28 INFO  :   Yamaha R-N500
15:23:28 INFO  :   Yamaha RX-A1010
15:23:28 INFO  :   Yamaha RX-A2050
15:23:28 INFO  :   Yamaha RX-V3900
15:23:28 INFO  :   Yamaha RX-V500D
15:23:28 INFO  :   Yamaha RX-V671
15:23:28 INFO  :   AirPlayer
15:23:28 INFO  :   Android
15:23:28 INFO  :   AnyCast
15:23:28 INFO  :   Apple iPad / iPhone
15:23:28 INFO  :   Azur BD
15:23:28 INFO  :   BRAVIA KDL-xxNX800
15:23:28 INFO  :   Bush Freeview Set Top Box
15:23:28 INFO  :   D-Link DSM-510
15:23:28 INFO  :   DirecTV
15:23:28 INFO  :   Fetch TV
15:23:28 INFO  :   foobar2000 mobile
15:23:28 INFO  :   Freebox
15:23:28 INFO  :   Freecom MusicPal
15:23:28 INFO  :   Hama IR320
15:23:28 INFO  :   KalemSoft Media Player
15:23:28 INFO  :   Kodi
15:23:28 INFO  :   LG Blu-ray Player (BDP)
15:23:28 INFO  :   LG Blu-ray Player (BP)
15:23:28 INFO  :   LG LA6200
15:23:28 INFO  :   LG LA644V
15:23:28 INFO  :   LG LM620
15:23:28 INFO  :   LG Smart TV Upgrader
15:23:28 INFO  :   Logitech Squeezebox
15:23:28 INFO  :   MediaPlayer
15:23:28 INFO  :   Miracast M806
15:23:28 INFO  :   Movian
15:23:28 INFO  :   Netgear NeoTV
15:23:28 INFO  :   Netgem N7700
15:23:28 INFO  :   NextCP2
15:23:28 INFO  :   Nokia N900
15:23:28 INFO  :   Onkyo TX-NR7xx
15:23:28 INFO  :   OPPO BDP
15:23:28 INFO  :   OPPO BDP-83
15:23:28 INFO  :   Panasonic BDT
15:23:28 INFO  :   Panasonic TX-L32V10E
15:23:28 INFO  :   Panasonic U30Z
15:23:28 INFO  :   Philips Aurea
15:23:28 INFO  :   Philips PUS TV
15:23:28 INFO  :   Philips TV
15:23:28 INFO  :   Pioneer BDP
15:23:28 INFO  :   Pioneer Kuro
15:23:28 INFO  :   PlayStation 3
15:23:28 INFO  :   PlayStation 4
15:23:28 INFO  :   PlayStation Vita
15:23:28 INFO  :   Popcorn Hour
15:23:28 INFO  :   Realtek
15:23:28 INFO  :   Roku (DVP 10)
15:23:28 INFO  :   Roku 3 (NSP 3)
15:23:28 INFO  :   Roku 3 (NSP 5)
15:23:28 INFO  :   Roku 3 (NSP 6-7)
15:23:28 INFO  :   Roku 4 (NSP 6-7)
15:23:28 INFO  :   Roku TV
15:23:28 INFO  :   Roku TV (NSP 8)
15:23:28 INFO  :   Roku TV 4K
15:23:28 INFO  :   Roku Ultra
15:23:28 INFO  :   Samsung C/D Series
15:23:28 INFO  :   Samsung C6600
15:23:28 INFO  :   Samsung E+ Series
15:23:28 INFO  :   Samsung Galaxy S5
15:23:28 INFO  :   Samsung Galaxy S7
15:23:28 INFO  :   Samsung Mobile
15:23:28 INFO  :   Samsung SMT-G7400
15:23:28 INFO  :   Samsung WiseLink
15:23:28 INFO  :   Sharp Aquos
15:23:28 INFO  :   Showtime 3
15:23:28 INFO  :   Showtime 4
15:23:28 INFO  :   Sony Bravia 4500
15:23:28 INFO  :   Sony Bravia 5500
15:23:28 INFO  :   Sony Bravia AG
15:23:28 INFO  :   Sony Bravia BX305
15:23:28 INFO  :   Sony Bravia EX
15:23:28 INFO  :   Sony Bravia EX620
15:23:28 INFO  :   Sony Bravia HX
15:23:28 INFO  :   Sony Bravia HX75
15:23:28 INFO  :   Sony Bravia NX70x
15:23:28 INFO  :   Sony Bravia W
15:23:28 INFO  :   Sony Bravia X
15:23:28 INFO  :   Sony Bravia XBR
15:23:28 INFO  :   Sony Home Theatre System
15:23:28 INFO  :   Sony SMP-N100
15:23:28 INFO  :   Sony STR-DA5800ES
15:23:28 INFO  :   Sony STR-DN1080
15:23:28 INFO  :   Sony X Series TV
15:23:28 INFO  :   Sony Xperia Z/ZL/ZQ/Z1/Z2
15:23:28 INFO  :   Streamium
15:23:28 INFO  :   Technisat S1+
15:23:28 INFO  :   Telefunken TV
15:23:28 INFO  :   Telstra T-Box
15:23:28 INFO  :   Thomson U3 Series
15:23:28 INFO  :   Unknown renderer
15:23:28 INFO  :   VideoWeb TV
15:23:28 INFO  :   VLC for desktop
15:23:28 INFO  :   WD TV Live
15:23:28 INFO  :   Windows Media Player
15:23:28 INFO  :   XBMC
15:23:28 INFO  :   Xbox 360
15:23:28 INFO  :   Yamaha AV Receiver
15:23:28 INFO  Checking the fontconfig cache in the background, this can take two minutes or so.
15:23:30 INFO  Configuration saved to "C:\ProgramData\UMS\UMS.conf"
15:23:30 INFO  VSFilter / DirectVobSub was not found. This can cause problems when trying to play subtitled videos with AviSynth.
15:23:30 WARN  Could not parse player id "FFMPEGHLSVIDEO"
15:23:30 WARN  Unknown transcoding engine "ffmpeghlsvideo"
15:23:32 INFO  Transcoding engine "AviSynth/FFmpeg" is available
15:23:32 INFO  Transcoding engine "AviSynth/MEncoder" is available
15:23:32 WARN  Could not parse player id "FFMPEGHLSVIDEO"
15:23:32 WARN  Unknown transcoding engine "ffmpeghlsvideo"
15:23:32 INFO  Transcoding engine "FFmpeg Audio" is available
15:23:32 INFO  Transcoding engine "MEncoder Video" is available
15:23:32 INFO  Transcoding engine "FFmpeg Video" is available
15:23:32 WARN  Transcoding engine "VLC Video" is not available
15:23:32 INFO  Transcoding engine "FFmpeg Web Video" is available
15:23:32 INFO  Transcoding engine "MEncoder Web Video" is available
15:23:32 WARN  Transcoding engine "VLC Web Video" is not available
15:23:32 INFO  Transcoding engine "tsMuxeR Video" is available
15:23:32 INFO  Transcoding engine "tsMuxeR Audio" is available
15:23:32 WARN  Transcoding engine "VLC Web Audio (Legacy)" is not available
15:23:32 WARN  Transcoding engine "VLC Web Video (Legacy)" is not available
15:23:32 INFO  Transcoding engine "DCRaw" is available
15:23:32 INFO  Transcoding engine "youtube-dl" is available
15:23:32 INFO  Using the following UUID configured in UMS.conf: dd2febaa-7016-4137-a5a3-23bb35ac10d7
15:23:32 INFO  Starting UPnP service...
15:23:32 INFO  Created server (for receiving TCP streams) on: /192.168.0.23:5001
15:23:32 INFO  Started StreamServer on: /192.168.0.23:5001
15:23:32 INFO  Web interface is available at: http://192.168.0.23:9001
15:23:33 INFO  Universal Media Server is now available for renderers to find
15:23:33 WARN  Could not hydrate device or its services from descriptor: (RemoteDevice) Identity: (RemoteDeviceIdentity) UDN: uuid:www.dahuatech.com.device_3_0-5J11I1HGF8A4032, Descriptor: http://192.168.0.105:6506/upnp_device_desc.xml, Root: true
15:23:33 WARN  Cause was: org.jupnp.model.types.InvalidValueException: Can't parse device type string (namespace/type/version): urn:schemas-upnp-org:device:3.0-5J11I1HGF8A4032
15:23:33 WARN  Could not hydrate device or its services from descriptor: (RemoteDevice) Identity: (RemoteDeviceIdentity) UDN: uuid:www.dahuatech.com.device_3_0-5J11I1HGF8A4032, Descriptor: http://192.168.0.105:6506/upnp_device_desc.xml, Root: true
15:23:33 WARN  Cause was: org.jupnp.model.types.InvalidValueException: Can't parse device type string (namespace/type/version): urn:schemas-upnp-org:device:3.0-5J11I1HGF8A4032
15:23:34 WARN  Could not hydrate device or its services from descriptor: (RemoteDevice) Identity: (RemoteDeviceIdentity) UDN: uuid:www.dahuatech.com.device_3_0-5J11I1HGF8A4032, Descriptor: http://192.168.0.105:6506/upnp_device_desc.xml, Root: true
15:23:34 WARN  Cause was: org.jupnp.model.types.InvalidValueException: Can't parse device type string (namespace/type/version): urn:schemas-upnp-org:device:3.0-5J11I1HGF8A4032
15:23:34 WARN  Could not hydrate device or its services from descriptor: (RemoteDevice) Identity: (RemoteDeviceIdentity) UDN: uuid:NFANDROID2-PRV-FIRETVSTICK2018-AMAZOAFTMM-8415-5E37EE23A4DE86579BF43E748062E46EF342162758F01BC2763A708D72292195, Descriptor: http://192.168.0.179:9080, Root: true
15:23:34 WARN  Cause was: org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; Content is not allowed in prolog.
15:23:35 WARN  Could not hydrate device or its services from descriptor: (RemoteDevice) Identity: (RemoteDeviceIdentity) UDN: uuid:NFANDROID2-PRV-FIRETVSTICK2018-AMAZOAFTMM-8415-5E37EE23A4DE86579BF43E748062E46EF342162758F01BC2763A708D72292195, Descriptor: http://192.168.0.179:9080, Root: true
15:23:35 WARN  Cause was: org.xml.sax.SAXParseException; lineNumber: 1; columnNumber: 1; Content is not allowed in prolog.
15:23:35 INFO  [Fatal Error] :2:10: DOCTYPE is disallowed when the feature "http://apache.org/xml/features/disallow-doctype-decl" set to true.
15:23:35 WARN  Service descriptor retrieval failed: http://192.168.0.9:8080/upnpd/ConnectionManager.xml, 404 Not Found
15:23:36 INFO  Checking IP: 192.168.0.159 for [email protected](0.0.0.0)
15:23:36 WARN  UPnP specification violation: Fixing broken Service ID: [ConnectionManager]
15:23:36 WARN  UPnP specification violation: Fixing broken Service ID: [ConnectionManager]
15:23:36 INFO  Checking IP: 192.168.0.203 for [email protected](192.168.0.203)
15:23:37 INFO  Renderer [email protected](0.0.0.0) found on address: 192.168.0.159
15:23:37 INFO  [Fatal Error] :2:10: DOCTYPE is disallowed when the feature "http://apache.org/xml/features/disallow-doctype-decl" set to true.
15:23:37 WARN  Service descriptor retrieval failed: http://192.168.0.9:8080/upnpd/ContentDirectory.xml, 404 Not Found
15:23:37 WARN  Device service description failed: (RemoteDevice) Identity: (RemoteDeviceIdentity) UDN: uuid:ecfe529c-3164-4476-8864-cc4cde3d2bb1, Descriptor: http://192.168.0.9:8080/upnpd/46e31989c0.xml, Root: true
15:23:37 INFO  Renderer [email protected](192.168.0.203) found on address: 192.168.0.203
15:23:37 INFO  Checking IP: 192.168.0.179 for [email protected](0.0.0.0)
15:23:37 WARN  UPnP specification violation: Fixing broken Service ID: [ConnectionManager]
15:23:38 INFO  Renderer [email protected](0.0.0.0) found on address: 192.168.0.179
15:23:47 INFO  Checking IP: 192.168.0.21 for PlayStation 4
15:23:52 INFO  Renderer [email protected](0.0.0.0) has an estimated network speed of 7.401930535360946 Mb/s
15:23:52 INFO  Renderer [email protected](192.168.0.203) has an estimated network speed of 8.460609381238744 Mb/s
15:23:52 INFO  Renderer PlayStation 4 found on address: 192.168.0.21
15:23:53 INFO  Renderer [email protected](0.0.0.0) has an estimated network speed of 2.965132455251996 Mb/s
15:24:07 INFO  Renderer PlayStation 4 has an estimated network speed of 32.35961904761904 Mb/s
15:24:10 INFO  Started playing American Dad S16E05 Klaus And Rogu In Thank God For Loose Rocks.mp4 on your PlayStation 4
User avatar
mik_s
Moderator
Posts: 682
Joined: Wed Aug 23, 2017 11:03 pm
Location: UK

Re: Playstation 4 not playing content

Post by mik_s »

That log is not helpful as it is not in trace mode. see the section above and attach the logs to your post.
Logs are important for us to help, Please follow This Link before asking for support. Just a forum cleaner, Will help if I can but no expert.
Lucky13
Posts: 2
Joined: Tue Jun 14, 2022 12:38 am

Re: Playstation 4 not playing content

Post by Lucky13 »

Hi thanks for quick reply, please find attached all logs :)
Attachments
ums_dbg_2022-06-13-15-25.zip
(291.41 KiB) Downloaded 41 times
User avatar
mik_s
Moderator
Posts: 682
Joined: Wed Aug 23, 2017 11:03 pm
Location: UK

Re: Playstation 4 not playing content

Post by mik_s »

I don't really see anything obvious. There has been a big change in the logging in V11 and I'm still trying to make sense of it so I could be missing something.

From what I can tell American dad should be streamed to the PS4. it is possible something is wrong with that file that will stop the PS4 from playing it.
Try playing from the #--Transcode--# and select "no transcoding", if that does not work try one of the other options.

The other file you have called stepmom is 4k so that has to be transcoded. If you have a PS4 pro it might be able to play it with a tweak to the conf but not sure if that is limited to playing on USB.

When it tries to play does it come up with a "cannot play media" message after about 20 seconds?
Logs are important for us to help, Please follow This Link before asking for support. Just a forum cleaner, Will help if I can but no expert.
scratchfury
Posts: 2
Joined: Sat Aug 21, 2021 12:44 pm

Re: Playstation 4 not playing content

Post by scratchfury »

I know it's been a few months, but I've recently found changing the TranscodeVideo setting in Sony-Playstation4.conf to

Code: Select all

TranscodeVideo = MPEGTS-MPEG2-AC3
possibly fixed all my issues with some files being unplayable. Could you try that out?
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