Played Status Problem

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toddster77
Posts: 2
Joined: Sun Jun 26, 2022 3:49 pm

Played Status Problem

Post by toddster77 »

All my played status info has vanished, the fully played icons are gone and all videos are reset and the thumbnails are all different.

I didn't make any changes or updates it just happened.

Thanks
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mik_s
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Posts: 1115
Joined: Wed Aug 23, 2017 11:03 pm
Location: UK

Re: Played Status Problem

Post by mik_s »

Probably something happened to the database, or you have turned off the cache.
Logs are important for us to help, Please follow This Link before asking for support. Just a forum cleaner, Will help if I can but no expert.
toddster77
Posts: 2
Joined: Sun Jun 26, 2022 3:49 pm

Re: Played Status Problem

Post by toddster77 »

Thanks for the reply, I run UMS on default so the cache is always enabled.

Where is the database saved so I can back it up in case it happens again.

Thanks.
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mik_s
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Posts: 1115
Joined: Wed Aug 23, 2017 11:03 pm
Location: UK

Re: Played Status Problem

Post by mik_s »

The database is located in C:\ProgramData\UMS along with all other settings. It is possible the database has become corrupted, or if happened after an update to UMS then the database upgrade might have failed.

If it is corrupt then deleting it will make UMS create a new one next time it is run. Only way to be sure is to see logs (see the section in red above).
Unfortunately there is no way to recover the played status though.
Logs are important for us to help, Please follow This Link before asking for support. Just a forum cleaner, Will help if I can but no expert.
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