UMS stopped working with PS3 and / or LG TV

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richardrosenman
Posts: 7
Joined: Mon Sep 26, 2022 12:32 pm

UMS stopped working with PS3 and / or LG TV

Post by richardrosenman »

Hi gang;

I hope you guys can help me as I am not very technically minded.

I have been using UMS for years and I love it. I have it hooked up through my PS3. So when I turn on my PS3, I see UMS under media servers and I can connect to my computer and play any video, music, etc. It has always worked great.

As of about a week ago, I changed my internet service to Bell Canada. I received a new router. Since around that time, my PS3 cannot connect to UMS. It sees the UMS icon under media servers on the PS3 but if I click on it, it gives me a DLNA error 7531 or 2006 after some time of trying to read the folders / files. Yes, I have Googled it for the past week to get tips on how to fix it but there is no good info. One thread suggested disabling media servers in the PS3 settings and turning it back on, which I did, but the error persists.

If I check the UMS status screen on my computer, it can see the PS3. They are all on IP 192.168.2.x.

Today, I tried hooking up my LG TV to UMS to see if it was a PS3 error. The TV can also see UMS, but clicking on any of the shared folders does not return any files. It just hangs reading and reading and eventually times out. Again, if I check my UMS on my PC, I can see it also displays my LG TV. So it seems to be the same issue.

So does anyone know what is going on? I have a feeling it has something to do with the new Bell router since it all started around that time.

To summarize: Both PS3 and LG TV can see the UMS icon but clicking on it results on a continued reading error. On the PS3 it times out with DLNA 7531 error, while on the LG TV it just times out after a while. Both are seen on my UMS status screen. Oh, and I checked the Windows firewall and both public and private firewalls are allowed for UMS, UMS service.

I would really, really appreciate any help as I can't live without my UMS! It's the best!

Please help!
-Richard
richardrosenman
Posts: 7
Joined: Mon Sep 26, 2022 12:32 pm

Re: UMS stopped working with PS3 and / or LG TV

Post by richardrosenman »

I am also attaching my log files, and uploading the TRACE files.

Code: Select all

21:07:35 WARN  Could not rename "C:\ProgramData\UMS\debug.log" to "C:\ProgramData\UMS\debug.log.prev"
21:07:35 INFO  Buffered logging turned OFF
21:07:35 INFO  Verbose file logging pattern enforced
21:07:36 INFO  Starting Universal Media Server 9.8.2
21:07:36 INFO  Based on PS3 Media Server by shagrath, copyright 2008-2014
21:07:36 INFO  https://www.universalmediaserver.com
21:07:36 INFO  
21:07:36 INFO  Build: d2acc773f (2020-11-08)
21:07:36 INFO  Java: OpenJDK 64-Bit Server VM 15.0.1 (64-bit) by AdoptOpenJDK
21:07:36 INFO  OS: Windows 10 64-bit 10.0
21:07:36 INFO  Maximum JVM Memory: 1.3 GiB
21:07:36 INFO  Language: English (United States)
21:07:36 INFO  Encoding: UTF-8
21:07:36 INFO  
21:07:36 INFO  Working directory: C:\Program Files (x86)\Universal Media Server
21:07:36 INFO  Temporary directory: C:\Users\RICHAR~1\AppData\Local\Temp\UMS
21:07:36 INFO  Logging configuration file: C:\Program Files (x86)\Universal Media Server\logback.xml
21:07:36 INFO  Logfile: C:\ProgramData\UMS\debug.log
21:07:36 INFO  
21:07:36 INFO  Profile directory: C:\ProgramData\UMS
21:07:36 INFO  Profile directory permissions: drwx
21:07:36 INFO  Profile configuration file: C:\ProgramData\UMS\UMS.conf
21:07:36 INFO  Profile configuration file permissions: -rwx
21:07:36 INFO  Profile name: hatch01
21:07:36 INFO  
21:07:36 INFO  Web configuration file: C:\ProgramData\UMS\WEB.conf
21:07:36 INFO  Web configuration file permissions: -rwx
21:07:36 INFO  
21:07:36 INFO  Using database located at: "C:\ProgramData\UMS\database"
21:07:36 INFO  System information:
  JVM: OpenJDK 64-Bit Server VM 15.0.1 (64-bit) by AdoptOpenJDK
  OS: Microsoft Windows 10.0 build 19044 64-bit
  CPU: Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz with 6 cores (12 virtual cores)
  Physical Memory: 31.9 GiB
  Free Memory: 26.9 GiB
  Maximum JVM Memory: 1.3 GiB

21:07:36 INFO  Checking shared folder: "D:\SERIES"
21:07:36 INFO  Checking shared folder: "D:\MOVIES"
21:07:36 INFO  Checking shared folder: "D:\MUSIC"
21:07:37 ERROR FATAL ERROR: Unable to bind web interface on port: 9001, because: Address already in use: bind
21:07:37 INFO  Maybe another process is running or the hostname is wrong.
21:07:37 INFO  Loading MediaInfo library
21:07:37 INFO  Loaded MediaInfoLib - v20.08
21:07:37 INFO  Loading renderer configurations from C:\Program Files (x86)\Universal Media Server\renderers
21:07:37 INFO  Enabled 174 configurations, listed in order of loading priority:
21:07:37 INFO  :   Mirascreen
21:07:37 INFO  :   Amazon Fire TV Stick Vimu Player
21:07:37 INFO  :   BubbleUPnP
21:07:37 INFO  :   Chromecast
21:07:37 INFO  :   LG OLED
21:07:37 INFO  :   Naim Mu-So
21:07:37 INFO  :   Panasonic AS600
21:07:37 INFO  :   Panasonic AS650
21:07:37 INFO  :   Panasonic BDT220
21:07:37 INFO  :   Panasonic BDT360
21:07:37 INFO  :   Panasonic CX680
21:07:37 INFO  :   Panasonic CX700
21:07:37 INFO  :   Panasonic DX
21:07:37 INFO  :   Panasonic E6
21:07:37 INFO  :   Panasonic ET60
21:07:37 INFO  :   Panasonic GT50
21:07:37 INFO  :   Panasonic GX800B
21:07:37 INFO  :   Panasonic Home Theater (SC-BTT)
21:07:37 INFO  :   Panasonic S60
21:07:37 INFO  :   Panasonic ST60
21:07:37 INFO  :   Panasonic VT60
21:07:37 INFO  :   Philips 6500 Series TV
21:07:37 INFO  :   Samsung Note Tab
21:07:37 INFO  :   Samsung Q7 Series
21:07:37 INFO  :   Samsung QLED 4K 2019+
21:07:37 INFO  :   Sony Blu-ray (2013)
21:07:37 INFO  :   Sony Bluray BDP-S3700
21:07:37 INFO  :   Sony Bravia XD/XE
21:07:37 INFO  :   VLC for iOS
21:07:37 INFO  :   Xperia Z3
21:07:37 INFO  :   Chromecast
21:07:37 INFO  :   Denon AVR-4311CI
21:07:37 INFO  :   Denon AVR-X4200W
21:07:37 INFO  :   Hisense K680
21:07:37 INFO  :   LG BP550
21:07:37 INFO  :   LG EG910V
21:07:37 INFO  :   LG LCD TV (2014)
21:07:37 INFO  :   LG LM660
21:07:37 INFO  :   LG LS5700
21:07:37 INFO  :   LG UB820V
21:07:37 INFO  :   LG UH770
21:07:37 INFO  :   LG WebOS TV
21:07:37 INFO  :   Onkyo TX-NR8xx
21:07:37 INFO  :   Panasonic DMR
21:07:37 INFO  :   Panasonic TV
21:07:37 INFO  :   Samsung 8 Series
21:07:37 INFO  :   Samsung 9 Series
21:07:37 INFO  :   Samsung BD-C6800
21:07:37 INFO  :   Samsung D6400
21:07:37 INFO  :   Samsung D7000
21:07:37 INFO  :   Samsung EH5300
21:07:37 INFO  :   Samsung EH6070
21:07:37 INFO  :   Samsung ES6100
21:07:37 INFO  :   Samsung ES6575
21:07:37 INFO  :   Samsung ES8000
21:07:37 INFO  :   Samsung ES8005
21:07:37 INFO  :   Samsung F5100
21:07:37 INFO  :   Samsung F5505
21:07:37 INFO  :   Samsung F5900
21:07:37 INFO  :   Samsung H4500
21:07:37 INFO  :   Samsung H6203
21:07:37 INFO  :   Samsung H6400
21:07:37 INFO  :   Samsung H6500
21:07:37 INFO  :   Samsung HT-E3 Series
21:07:37 INFO  :   Samsung HT-F4
21:07:37 INFO  :   Samsung HU7000
21:07:37 INFO  :   Samsung HU9000
21:07:37 INFO  :   Samsung J55xx Series
21:07:37 INFO  :   Samsung J6200
21:07:37 INFO  :   Samsung JU6400
21:07:37 INFO  :   Samsung LED UHD
21:07:37 INFO  :   Samsung PL51E490
21:07:37 INFO  :   Samsung Q6 Series
21:07:37 INFO  :   Samsung Q9 Series
21:07:37 INFO  :   Samsung QLED 8K 2019+
21:07:37 INFO  :   Samsung Soundbar MS750
21:07:37 INFO  :   Sony Bravia EX725
21:07:37 INFO  :   Vizio Smart TV
21:07:37 INFO  :   VLC for Apple TV
21:07:37 INFO  :   VLC for iOS (iPhone 5 or older)
21:07:37 INFO  :   Xbox One
21:07:37 INFO  :   AirPlayer
21:07:37 INFO  :   Android
21:07:37 INFO  :   AnyCast
21:07:37 INFO  :   Apple iPad / iPhone
21:07:37 INFO  :   Azur BD
21:07:37 INFO  :   BRAVIA KDL-xxNX800
21:07:37 INFO  :   Bush Freeview Set Top Box
21:07:37 INFO  :   D-Link DSM-510
21:07:37 INFO  :   DirecTV
21:07:37 INFO  :   Fetch TV
21:07:37 INFO  :   Freebox
21:07:37 INFO  :   Freecom MusicPal
21:07:37 INFO  :   Hama IR320
21:07:37 INFO  :   KalemSoft Media Player
21:07:37 INFO  :   Kodi
21:07:37 INFO  :   LG Blu-Ray Player
21:07:37 INFO  :   LG LA6200
21:07:37 INFO  :   LG LA644V
21:07:37 INFO  :   LG LM620
21:07:37 INFO  :   LG Smart TV Upgrader
21:07:37 INFO  :   Logitech Squeezebox
21:07:37 INFO  :   Miracast M806
21:07:37 INFO  :   Netgear NeoTV
21:07:37 INFO  :   Netgem N7700
21:07:37 INFO  :   Nokia N900
21:07:37 INFO  :   Onkyo TX-NR7xx
21:07:37 INFO  :   OPPO BDP
21:07:37 INFO  :   OPPO BDP-83
21:07:37 INFO  :   Panasonic BDT
21:07:37 INFO  :   Panasonic TX-L32V10E
21:07:37 INFO  :   Panasonic U30Z
21:07:37 INFO  :   Philips Aurea
21:07:37 INFO  :   Philips PUS TV
21:07:37 INFO  :   Philips TV
21:07:37 INFO  :   Pioneer BDP
21:07:37 INFO  :   Pioneer Kuro
21:07:37 INFO  :   PlayStation 3
21:07:37 INFO  :   PlayStation 4
21:07:37 INFO  :   PlayStation Vita
21:07:37 INFO  :   Popcorn Hour
21:07:37 INFO  :   Realtek
21:07:37 INFO  :   Roku 3 (NSP 3)
21:07:37 INFO  :   Roku 3 (NSP 5)
21:07:37 INFO  :   Roku 3 (NSP 6-7)
21:07:37 INFO  :   Roku 4 (NSP 6-7)
21:07:37 INFO  :   Roku TV (NSP 8)
21:07:37 INFO  :   Samsung C/D Series
21:07:37 INFO  :   Samsung C6600
21:07:37 INFO  :   Samsung E+ Series
21:07:37 INFO  :   Samsung Galaxy S5
21:07:37 INFO  :   Samsung Galaxy S7
21:07:37 INFO  :   Samsung Mobile
21:07:37 INFO  :   Samsung SMT-G7400
21:07:37 INFO  :   Samsung WiseLink
21:07:37 INFO  :   Sharp Aquos
21:07:37 INFO  :   Showtime 3
21:07:37 INFO  :   Showtime 4
21:07:37 INFO  :   Sony Blu-ray
21:07:37 INFO  :   Sony Bravia 4500
21:07:37 INFO  :   Sony Bravia 5500
21:07:37 INFO  :   Sony Bravia AG
21:07:37 INFO  :   Sony Bravia BX305
21:07:37 INFO  :   Sony Bravia EX
21:07:37 INFO  :   Sony Bravia EX620
21:07:37 INFO  :   Sony Bravia HX
21:07:37 INFO  :   Sony Bravia HX75
21:07:37 INFO  :   Sony Bravia NX70x
21:07:37 INFO  :   Sony Bravia W
21:07:37 INFO  :   Sony Bravia X
21:07:37 INFO  :   Sony Bravia XBR
21:07:37 INFO  :   Sony Home Theatre System
21:07:37 INFO  :   Sony SMP-N100
21:07:37 INFO  :   Sony STR-DA5800ES
21:07:37 INFO  :   Sony STR-DN1080
21:07:37 INFO  :   Sony Xperia Z/ZL/ZQ/Z1/Z2
21:07:37 INFO  :   Streamium
21:07:37 INFO  :   Technisat S1+
21:07:37 INFO  :   Telefunken TV
21:07:37 INFO  :   Telstra T-Box
21:07:37 INFO  :   Thomson U3 Series
21:07:37 INFO  :   Unknown renderer
21:07:37 INFO  :   VideoWeb TV
21:07:37 INFO  :   VLC for desktop
21:07:37 INFO  :   WD TV Live
21:07:37 INFO  :   Windows Media Player
21:07:37 INFO  :   XBMC
21:07:37 INFO  :   Xbox 360
21:07:37 INFO  :   Yamaha R-N500
21:07:37 INFO  :   Yamaha RX-A1010
21:07:37 INFO  :   Yamaha RX-A2050
21:07:37 INFO  :   Yamaha RX-V3900
21:07:37 INFO  :   Yamaha RX-V500D
21:07:37 INFO  :   Yamaha RX-V671
21:07:37 INFO  Using the following UUID configured in UMS.conf: 00a53ea4-8b48-4108-85d6-2f4abbf638fa
21:07:37 INFO  Checking the fontconfig cache in the background, this can take two minutes or so.
21:07:38 INFO  Configuration saved to "C:\ProgramData\UMS\UMS.conf"
21:07:38 INFO  VSFilter / DirectVobSub was not found. This can cause problems when trying to play subtitled videos with AviSynth.
21:07:38 INFO  Transcoding engine "AviSynth/FFmpeg" is available
21:07:39 INFO  Transcoding engine "AviSynth/MEncoder" is available
21:07:39 INFO  Transcoding engine "FFmpeg Audio" is available
21:07:39 INFO  Transcoding engine "MEncoder Video" is available
21:07:39 INFO  Transcoding engine "FFmpeg Video" is available
21:07:39 INFO  Transcoding engine "VLC Video" is available
21:07:39 INFO  Transcoding engine "FFmpeg Web Video" is available
21:07:39 INFO  Transcoding engine "MEncoder Web Video" is available
21:07:39 INFO  Transcoding engine "VLC Web Video" is available
21:07:39 INFO  Transcoding engine "tsMuxeR Video" is available
21:07:39 INFO  Transcoding engine "tsMuxeR Audio" is available
21:07:39 INFO  Transcoding engine "VLC Web Audio (Legacy)" is available
21:07:39 INFO  Transcoding engine "VLC Web Video (Legacy)" is available
21:07:39 INFO  Transcoding engine "DCRaw" is available
21:07:39 INFO  Using address /192.168.2.10 found on network interface: name:eth2 (Intel(R) 82579V Gigabit Network Connection)
21:07:39 INFO  Created socket: /192.168.2.10:5001
21:07:39 INFO  A tiny cache admin interface is available at: http://192.168.2.10:5001/console/home
21:07:41 INFO  Universal Media Server is now available for renderers to find
21:07:41 INFO  Media renderer was not recognized. Possible identifying HTTP headers:
User-Agent: DAFUPnP
Cache-Control: no-cache
Pragma: no-cache
ums_dbg_2022-09-25-21-07.zip
(82.62 KiB) Downloaded 110 times
Last edited by mik_s on Mon Sep 26, 2022 1:58 pm, edited 1 time in total.
Reason: Code display for log entries
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mik_s
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Posts: 1115
Joined: Wed Aug 23, 2017 11:03 pm
Location: UK

Re: UMS stopped working with PS3 and / or LG TV

Post by mik_s »

I can't see any mention of your TV or PS3 in those logs. As you have said that the only thing that has changed is the router I think the problem is one of it's settings.

I know next to nothing about networking other than connect everything up and let it sort itself out, so don't know exactly what you should look for.
Have a look for any settings related to UPnP, the router might be blocking this.

I have also heard mention that with some routers do not send UPnP between wifi and ethernet so there might be a setting to bridge them, or try connecting them both using wired connections to rule this out.
Logs are important for us to help, Please follow This Link before asking for support. Just a forum cleaner, Will help if I can but no expert.
richardrosenman
Posts: 7
Joined: Mon Sep 26, 2022 12:32 pm

Re: UMS stopped working with PS3 and / or LG TV

Post by richardrosenman »

I logged into my router. It is a Bell Smart Hub 4000.

I checked and it says:

UPnP - ON
DLNA - ON

My connection is wired.

What about Port Forwarding? Do I need to open a port to allow UMS to work correctly? Perhaps the old router had those open and this new does not?

Any other suggestions? Is there anything else I could supply to help figure out what is going on?

Thanks,
-Richard
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mik_s
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Posts: 1115
Joined: Wed Aug 23, 2017 11:03 pm
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Re: UMS stopped working with PS3 and / or LG TV

Post by mik_s »

Port forwarding should not be needed as those are to open ports to the internet which is not needed inside your network.
The guy that knows all about this sort of networking stuff has not been on here for a while so I can only guess. All I can suggest is to play around with the advanced settings in your router. If you mess anything up you should be able to reset it to defaults.

I noticed you were using an old version of UMS. You could try a newer version, it might play better with your router as there has been a lot of changes around networking in V11.
Logs are important for us to help, Please follow This Link before asking for support. Just a forum cleaner, Will help if I can but no expert.
richardrosenman
Posts: 7
Joined: Mon Sep 26, 2022 12:32 pm

Re: UMS stopped working with PS3 and / or LG TV

Post by richardrosenman »

Hi Mik_s;

I took your advice and wiped UMS from my PC, then installed the latest 11.4.1. And voila! Its working again.

I guess I should have known that would be the next step but I wanted to prevent messing anything up.

One question for everyone - in the past, I had trouble with thumbnails because with a large video collection, it seemed to slow down and even hang for a long time. I had read disabling thumbnails helped fix that and it did. The whole time I've been using UMS until now, I had thumbnails disabled.

With this new install, it enabled it again. I know how to disable it but my question is: do most people keep it on and are there any issues like what I had with the newer versions of UMS? Perhaps they improved that and I could leave thumbnails on?

Thanks for the help again, much appreciated!

-Richard
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mik_s
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Re: UMS stopped working with PS3 and / or LG TV

Post by mik_s »

Glad it's working now.

The first time your media is scanned it should create all the thumbnails and store them in the database which can take a while for large collections, but once that is done it should be really fast as they can be pulled from the database quicker. This will only work if the cache is enabled though which it should be by default.

I would assume most people leave the thumbnails on. There were a few issues with mismatching thumbnails on some devices but that was fixed a while ago.
Logs are important for us to help, Please follow This Link before asking for support. Just a forum cleaner, Will help if I can but no expert.
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