UMS.exe v13.9.0 gets blocked by Norton 360

For help and support with Universal Media Server
Forum rules
Please make sure you follow the Problem Reporting Guidelines before posting if you want a reply
Post Reply
BitEater
Posts: 9
Joined: Sun Jan 01, 2023 11:35 pm

UMS.exe v13.9.0 gets blocked by Norton 360

Post by BitEater »

Hello,

I recently updated UMS to v13.9.0. Now UMS.exe gets blocked by Norton 360.
When I start UMS.bat instead, it seems to work. Any ideas?

Thank you
Attachments
UMS blocked.png
UMS blocked.png (31.15 KiB) Viewed 2135 times
User avatar
mik_s
Moderator
Posts: 1130
Joined: Wed Aug 23, 2017 11:03 pm
Location: UK

Re: UMS.exe v13.9.0 gets blocked by Norton 360

Post by mik_s »

I have no idea about this but from the message UMS is trying to open something from a temp folder but that folder is protected by Norton's data protector.

I tried looking on my computer to see what that folder it could be but it does not exist, there is no c:\users\windows\ folder for me but I am on Win10 and Win 11 may have it.
Unless your username is called "windows" then it makes more sense, but UMS should not be accessing a file it did not create unless you have added the whole system drive as a shared folder.

There may be some information in the logs though.
Logs are important for us to help, Please follow This Link before asking for support. Just a forum cleaner, Will help if I can but no expert.
BitEater
Posts: 9
Joined: Sun Jan 01, 2023 11:35 pm

Re: UMS.exe v13.9.0 gets blocked by Norton 360

Post by BitEater »

Hi,

the vendor of the PC created an initial user named "Windows" which I am using.
There are not entries in the logs since Norton seems to block UMS.exe completely.

BitEater
Post Reply