Universal Media Server | Forum

Posted: **Sat Oct 12, 2024 9:32 pm**

After installing version 14.5.1 on my Win11 computer, I noticed that the UMS stopped running after a while (approx. 3-5 hours?), it just closed silently. Does anyone else have this experience? What can I do? A clean install didn't help either. Is there any log files I could take a look to realize what happened?

Posted: **Sun Oct 13, 2024 1:41 am**

Post your log files when it happens and I should be able to see why it is closing. See the section in red above.

Posted: **Mon Feb 03, 2025 7:43 am**

mik_s wrote: ↑Sun Oct 13, 2024 1:41 am Post your log files when it happens and I should be able to see why it is closing. See the section in red above.

Hello, thanks for your response, in the meantime I updated UMS to 14.9.0, but the problem is still there. Now I finally managed to run UMS in trace mode and to gather the log files. I cannot attached the zip here, it's about 45 Mb, so here's the link to my dropbox. I would appreciate if you could analyze them and give me a hint or fix that issue. AFAICS this was kind of Out Of Memory exception which might have caused the crash. Many thanks in advance!

https://www.dropbox.com/scl/fi/yfrbukqf ... qr72x&dl=0

Posted: **Wed Feb 05, 2025 2:36 am**

Thanks for posting your logs but at the moment I have computer problems so unable to look at them. I'm trying to get a new one but don't know when that will be so for now I'm stuck using a phone.

The logs should be allowed to attach on the forum. If they are so large that it won't allow then there must be something very wrong.

Could you open the logs in a text editor (nopepad++ might be best) and look to see if there are repeated error messages and post them here.

Posted: **Wed Feb 05, 2025 10:33 pm**

mik_s wrote: ↑Wed Feb 05, 2025 2:36 am Thanks for posting your logs but at the moment I have computer problems so unable to look at them. I'm trying to get a new one but don't know when that will be so for now I'm stuck using a phone.

The logs should be allowed to attach on the forum. If they are so large that it won't allow then there must be something very wrong.

Could you open the logs in a text editor (nopepad++ might be best) and look to see if there are repeated error messages and post them here.

Many thanks! Well, there were a lot of debug.xxxx.log files in that ZIP file, I've extracted the last one with that error message and added other .conf files to be sure. Now I can upload the ZIP file directly, please find attached. Many thank in advance!

Posted: **Wed Feb 05, 2025 11:23 pm**

I see you are scanning the entire D drive for files.
Does your entire D drive only contain files which you use with UMS.

If not, it would be better to modify your "Shared.conf" file and only include the subdirectories that would be used with UMS.

Posted: **Wed Feb 05, 2025 11:41 pm**

boss wrote: ↑Wed Feb 05, 2025 11:23 pm I see you are scanning the entire D drive for files.
Does you entire D drive only contain files which you use with UMS.

If not, it would be better to modify your "Shared.conf" file and only include the subdirectories that would be used with UMS.

Well, I could do that, while my drive D is really full (several TB!) with images, videos and music. I guess, more than 100,000 of files in total. Do you mean that it would help? Is the problem that UMS stumbles upon unknown files or is the problem rather that there are too many files to be indexed?

Posted: **Wed Feb 05, 2025 11:50 pm**

If you are using UMS to access all the files on your D drive it may be OK to leave it as it is.
But... if there are folders on your D drive, that do not have files that UMS uses, It would be better to leave those folders out.
Also, as a test, you could also just have a couple of folders in your SHARED.CONF file and see if that makes any difference to your issue.
As an example, this is my SHARED.CONF file:

Code: Select all

[
  {
    "file": "/mnt/media/Images",
    "monitored": false,
    "metadata": true,
    "active": true,
    "type": "Folder"
  },
  {
    "file": "/mnt/media/Music",
    "monitored": false,
    "metadata": true,
    "active": true,
    "type": "Folder"
  },
  {
    "file": "/mnt/media/Music Videos",
    "monitored": false,
    "metadata": true,
    "active": true,
    "type": "Folder"
  },
  {
    "file": "/mnt/media/Videos/Movies",
    "monitored": false,
    "metadata": true,
    "active": true,
    "type": "Folder"
  },
  {
    "file": "/mnt/media/Videos/TV Series",
    "monitored": false,
    "metadata": true,
    "active": true,
    "type": "Folder"
  }
]

Posted: **Thu Feb 06, 2025 12:04 am**

Ok, I could try this way, thanks! Just to be sure: I can extend my .conf file like this? So I leave the whole drive D, but I set several folders to "monitored: false"? Or even "active:false" on top of that?

Code: Select all

[
  {
    "file": "D:\\",
    "monitored": true,
    "metadata": true,
    "active": true,
    "groups": [],
    "type": "Folder"
  },
{
    "file": "D:\\Toolkit",
    "monitored": false,
    "metadata": true,
    "active": true,
    "groups": [],
    "type": "Folder"
  }

]

Posted: **Thu Feb 06, 2025 1:06 am**

You have to make active=false as well, like this:

Code: Select all

[
{
"file": "D:\\",
"monitored": true,
"metadata": true,
"active": true,
"groups": [],
"type": "Folder"
},
{
"file": "D:\\Toolkit",
"monitored": false,
"metadata": true,
"active": false,
"groups": [],
"type": "Folder"
}
]

PS: I see from your logs there is a "Recycle Bin" also on your D:\

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