UMP Service Not working!

[kearneykid]

hi.
After doing a clean installation of UMP, i installed the service but notice that it was not working when i tried to start the service.
When i checked the log files i get the error "Critical error: wait for JVM process failed"
i have removed the service and tried again, still no hope.
Any ideas?

[SpeedyQ]

Is java installed correctly on your machine?
Make sure it is installed properly and that no other applications that are also using java are interfering or have hanging java instances; check it in your processes list (java, javaw).
Try again starting UMS if you're sure there are no java processes running.
If the problem still occurs, consider doing a fresh install of java or (if it still does not work)
alteratively uninstall your existing java and UMS and do a clean UMS install (remember to check that box during installation).

[kearneykid]

hi.
thanks very much, after re installing java it works.